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Title

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Healthcare Claims Analyst

Description

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We are looking for a dedicated and detail-oriented Healthcare Claims Analyst to join our dynamic team. The Healthcare Claims Analyst plays a crucial role in ensuring the accuracy, efficiency, and compliance of healthcare insurance claims processing. This position requires a meticulous individual who can analyze complex medical claims, verify coverage, and ensure timely and accurate reimbursement to healthcare providers and policyholders. The ideal candidate will possess strong analytical skills, excellent attention to detail, and a comprehensive understanding of healthcare insurance policies, medical terminology, and claims processing procedures. You will be responsible for reviewing claims submissions, identifying discrepancies, and resolving issues promptly to maintain high standards of customer satisfaction and regulatory compliance. In this role, you will collaborate closely with healthcare providers, insurance companies, and internal departments to facilitate smooth claims processing. You will also be expected to maintain accurate records, generate detailed reports, and provide insights to management regarding claims trends, potential fraud, and areas for process improvement. The Healthcare Claims Analyst must stay current with industry regulations, coding standards, and insurance guidelines to ensure compliance and minimize risk. You will participate in regular training sessions and professional development opportunities to enhance your knowledge and skills. Strong communication skills are essential, as you will interact regularly with healthcare providers, policyholders, and internal teams to clarify claims information, resolve disputes, and provide exceptional customer service. You must be able to handle sensitive information with discretion and maintain confidentiality at all times. The successful candidate will demonstrate the ability to work independently, manage multiple tasks simultaneously, and meet tight deadlines in a fast-paced environment. You will be expected to proactively identify opportunities for process improvements and contribute to the development and implementation of new procedures and systems. We offer a supportive work environment, competitive compensation, and opportunities for career advancement. If you are passionate about healthcare, committed to excellence, and eager to make a positive impact, we encourage you to apply for this exciting opportunity. Join our team and help us deliver outstanding service and support to healthcare providers and policyholders. Your expertise and dedication will play a vital role in ensuring the integrity and efficiency of our claims processing operations, ultimately contributing to improved healthcare outcomes and customer satisfaction.

Responsibilities

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  • Analyze and process healthcare insurance claims accurately and efficiently.
  • Verify patient eligibility, coverage details, and policy limitations.
  • Identify and resolve discrepancies or errors in claims submissions.
  • Communicate effectively with healthcare providers and policyholders to clarify claims information.
  • Maintain accurate records and documentation of claims processing activities.
  • Generate detailed reports on claims trends, fraud detection, and process improvements.
  • Ensure compliance with industry regulations, coding standards, and insurance guidelines.
  • Participate in ongoing training and professional development activities.

Requirements

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  • Bachelor's degree in healthcare administration, business, or related field preferred.
  • Minimum of 2 years experience in healthcare claims processing or related role.
  • Strong knowledge of medical terminology, coding systems (ICD-10, CPT), and insurance policies.
  • Excellent analytical, problem-solving, and organizational skills.
  • Proficiency in claims processing software and Microsoft Office applications.
  • Exceptional communication and interpersonal skills.
  • Ability to handle confidential information with discretion.
  • Strong attention to detail and ability to multitask effectively.

Potential interview questions

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  • Can you describe your experience with healthcare claims processing?
  • How do you handle discrepancies or errors found in claims submissions?
  • What steps do you take to ensure compliance with healthcare regulations and coding standards?
  • Describe a situation where you identified potential fraud in a healthcare claim. How did you handle it?
  • How do you stay updated with changes in healthcare insurance policies and regulations?